Location: Intro Office
Job Type: Fixed-Term Contract (Maternity Cover)
Hours: Full-Time
Reporting To: Managing Director

The Role

As Sales & Finance Administrator, you will provide administrative support across the business, assisting with customer enquiries, sales administration, invoicing, credit control, supplier management, and financial record keeping.

This is an ideal opportunity for someone who enjoys working in a varied role, thrives in a busy environment, and has strong organisational and communication skills.

Key Responsibilities

Sales Administration

• Process customer enquiries and sales orders accurately and efficiently.
• Prepare quotations, proposals, and customer documentation.
• Maintain and update CRM and sales records.
• Liaise with customers regarding order status, deliveries, and project updates.
• Support the sales team with administrative tasks and reporting.
• Assist in managing customer accounts and maintaining strong client relationships.
• Coordinate with suppliers and internal departments to ensure smooth project delivery.

Finance Administration

• Raise customer invoices and credit notes.
• Process supplier invoices and purchase orders.
• Assist with accounts payable and accounts receivable functions.
• Monitor outstanding payments and support credit control activities.
• Reconcile supplier statements and customer accounts.
• Maintain accurate financial records and documentation.
• Assist with month-end reporting and finance administration tasks.
• Support payroll administration where required.
• Ensure compliance with company procedures and financial controls.

General Administration

• Manage incoming calls, emails, and customer correspondence.
• Maintain office records, filing systems, and databases.
• Assist with diary management and meeting coordination.
• Support wider business operations as required.
• Contribute to maintaining a positive and professional office environment.

Skills & Experience

Essential

• Previous experience in an administrative, finance, accounts, or sales support role.
• Strong organisational skills with excellent attention to detail.
• Confident communication skills, both written and verbal.
• Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
• Ability to prioritise workload and manage multiple tasks effectively.
• Strong numerical and data entry skills.
• Professional and customer-focused approach.

Desirable

• Experience using accounting software such as Xero, Sage, QuickBooks, or similar.
• Experience working within a creative, marketing, print, signage, or service-based business.
• Understanding of basic bookkeeping principles.
• Experience using CRM systems.

Personal Attributes

We are looking for someone who is:

• Highly organised and dependable.
• Positive, enthusiastic, and adaptable.
• A strong team player with a proactive attitude.
• Comfortable working in a fast-paced environment.
• Committed to delivering excellent customer service.
• Able to work independently and take ownership of tasks.

What We Offer

• A friendly and supportive team environment.
• The opportunity to work within a growing creative business.
• Varied and interesting workload.
• Training and support during handover.
• Competitive salary dependent on experience.

If you are an organised and motivated administrator looking for a varied role where no two days are the same, we'd love to hear from you.